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Blocked gulley causing flooding to the cellar of 37 Somerset Street.

Reported via desktop in the Blocked - flooding private property category anonymously at 09:21, Friday 22 October 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3077713.

Blocked gulley causing flooding to the cellar of 37 Somerset Street. The property owner states he hasn't had this issue before and believes the storm drain is blocked.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 09:21, Friday 22 October 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 11:00, Friday 22 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:02, Friday 22 October 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 11:04, Friday 22 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:05, Friday 22 October 2021

  • Thank you for your enquiry. We understand that you have concerns about the condition of a drain in this area; specifically that you mention it is blocked. We are pleased to confirm that the gullies will be cleaned and tested within the next month. Please be assured we will update you when the work is complete. Nevertheless, if a flooding emergency occurs, please do not hesitate to contact us on our daytime number (08.00-17.00) 0300 126 1000 or for our out of hours team 01604 651074 and this will be treated as a priority.

    State changed to: In progress

    Posted by Northamptonshire Highways at 11:09, Friday 22 October 2021

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