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Pedestrian barrier damaged by a fallen tree

Reported via desktop in the Crash Barriers - Damaged / Missing category by Geoffrey Gill at 10:14, Thursday 18 November 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3130474.

This should have been reported under the "Pedestrian Barriers - Damaged / Missing" category, but because this section of barriers is not marked on your map it could not be "selected". Please can you now correct the map - as well as attending to the issue on the ground, once the tree has been cleared (see Reports 3130434 and 3107246).

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 10:14, Thursday 18 November 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 10:03, Thursday 25 November 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:04, Thursday 25 November 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 10:11, Thursday 25 November 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of this section; specifically barriers that have been damaged by a fallen tree. We have carried out an assessment of the problem and are pleased to confirm that the problem you have indicated in this location, has been made safe. Subsequently, a repair scheduled to fully resolve it. This should hopefully be completed within six months’ time. Please be assured that you will receive an update once repairs are completed.

    State changed to: In progress

    Posted by Northamptonshire Highways at 10:16, Thursday 25 November 2021

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