Excessive salt again !!!
Reported via mobile in the Icy Road category anonymously at 18:52, Thu 2 December 2021
Sent to Northamptonshire Highways less than a minute later. ref: 3156078.
Returned home to more excessive salt/grit which in the dark is hard to show you but it is SO thickly spread and is all up my stone frontage of my house again This needs to be addressed as my house is fronted in sandstone and salt on its own or mixed with ice, water or snow will and has eroded the structure of my house . Please please can this problem be solved or I’ll have no option but to take the matter further which I don’t wish to do but I cannot keep paying for damage caused to my house by the council gritters !!! I would like a urgent response and resolve to this matter. Last year it was causing me a great deal of stress and I was told the matter would be addressed and that it was unacceptable . Obviously nothing has been done . Shall I just send you my bill each year for the damage caused ??!
Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 18:52, Thu 2 December 2021
Thank you for your enquiry and for bringing this matter to our attention. All gritter drivers have been sent a text message today asking them to ensure that they are setting their spinners to the correct road width. We understand that a member of staff attended Church Street on 7th December to check the road condition and spoke to yourself explaining that we would ask the drivers to ensure they are spreading at the correct width, but the road will continue to be treated to make it safe in winter conditions for the traveling public. Northamptonshire Highways grit in accordance to the guidance set by NWSRG (National Winter Service Research Group) and the amount of salt used on each gritting action will vary from 7g/m2 to 15g/m2 dependant on the lowest temperature and the winter hazards forecast on the highway network in Northamptonshire. That being said, we must take on board how this situation made you feel and would like to assure you that your comments will be passed on for further review. It is only through feedback from members of the public, such as yourself, that lessons can be learned and our services improved for the future.
State changed to: No further action
Posted by Northamptonshire Highways at 10:02, Thu 9 December 2021
This report is now closed to updates. You can make a new report in the same location.