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Drain blocked and erupts water during heavy rain

Reported via desktop in the Blocked/Damaged category anonymously at 11:27, Thu 30 December 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3205026.

We've watched the drain folks come, lift this cover, vacuum out the drain itself and yet the problem remains - during heavy rain the water is coming up and out of this drain rather than going down it (you can see more water running down the hill after the drain - top of the photo - than there is coming down the hill from before the drain). It looks like the drain itself is not the issue but rather that the pipework between this drain and downstream, somewhere, is blocked. It's been this way since the summer, despite previous rectification work.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 11:27, Thu 30 December 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 14:38, Tuesday 4 January 2022

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 14:40, Tuesday 4 January 2022

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:53, Tuesday 4 January 2022

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drains in this location. We note with regret, that you feel they are blocked and may pose a flooding risk. We are pleased to confirm that the problem you have indicated in this location, has a work order to investigate, clean and test the gully. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded. If a flooding emergency occurs, please do not hesitate to contact us on daytime number (08.00-17.00) 0300 126 1000 or for our out of hours team 01604 651074 and this will be treated as a priority.

    State changed to: In progress

    Posted by Northamptonshire Highways at 15:11, Tuesday 4 January 2022

  • We can confirm that the gullies have been confirmed as operating and not blocked. As mentioned, If a flooding emergency occurs, please do not hesitate to contact us on daytime number (08.00-17.00) 0300 126 1000 or for our out of hours team 01604 651074 and this will be treated as a priority.

    State changed to: No further action

    Posted by Northamptonshire Highways at 09:18, Tuesday 1 February 2022

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 08:45, Thursday 3 February 2022

This report is now closed to updates. You can make a new report in the same location.