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Disabled access non existent.

Reported via desktop in the Obstruction (Not Vegetation) category anonymously at 15:43, Monday 17 January 2022

Sent to Northamptonshire Highways less than a minute later. ref: 3247336.

I use a mobility scooter. It is impossible for me to follow any recommended routes because of zero thought put in for those using wheeled devices.

Try yourself plotting a route from anywhere in Hawksmoor Way beyond the local store to Duston Gym, Chiltern School and so on. None of the routes Google might find on maps would get me there because either there is no dropped curb or no way to get by a barrier. The quickest route has no fewer than three barriers making it impossible for wheelchair or mobility scooter users to go that way.

To get from one point to another involves huge detours. With some scooters having limited battery life, that's just not practical and also, some carers are not up to pushing chairs that much further.

In an effort to prevent an issue of anti social path use you've got yourself facing disability discrimination issues.

I only needed to use a mobility scooter the past two years or so and it sickens me how inconsiderate those routes are. Many times I've just got totally trapped heading down a route I cannot get out of and had to back track.

Please send someone to the area to properly assess disability access provision.

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  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 15:44, Monday 17 January 2022

  • Thank you for your enquiry. We do understand the frustration and concern with accessibility along the public highway in general for pedestrians with walking difficulties and powered-mobility/wheelchair users, especially in areas of Northampton that were not originally designed for residents with disabilities in mind. However, any alterations to the footways is subject to the local highway authority financial budget and so we can include your request on our prioritised list to consider dropped kerbs on the public footpaths, and access to/from alleys from the public highway, within a future Northamptonshire Highways Small Works programme. To install dropped kerbing access for wheelchair/mobility scooter/push-chair etc. in accordance with current design and construction regulations, a Highway Technician would have to conduct a visit to this area to investigate if there are any concerns relating to design issues with constructing the dropped kerb/crossings at the road junctions to the safety standard details that are now required. In addition to this, we can identify any issues with constructing dropped kerbs at this location, such as underground services and if need be, can liaise with the various utility companies. Regrettably due to these investigatory and operational reasons, together with the necessary local authority funding for the engineering work required, we are not immediately able to install dropped kerbing as in previous times. However, please be assured that Northamptonshire Highways are aware of the importance that accessibility plays in our daily lives and that we work with locally-elected Councillors to secure improvements that deliver the most benefit to communities.

    State changed to: No further action

    Posted by Northamptonshire Highways at 10:19, Tuesday 18 January 2022

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