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Several sections of this barrier remain damaged.

Reported via desktop in the Pedestrian Barriers - Damaged / Missing category by Geoffrey Gill (Clerk to Yardley Hastings Parish Council) at 17:16, Tuesday 18 January 2022

Sent to Northamptonshire Highways less than a minute later. ref: 3250368.

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Photo of this report zoom
Photo of this report zoom

This issue was first reported in January 2021 with photos -Ref: 2469279, but was subsequently closed on the grounds that "the barriers are maintained by the Parish Council". This has never been the case, and this report is being made after "selecting" the barrier in question from your interactive map. Subsequently on 27th January 2021 report Ref: 2504566 states that "Our Inspector has identified a Pedestrian Barriers defect at this location - We aim to complete this work within the next 26 Weeks".

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 17:16, Tuesday 18 January 2022

  • Thank you for your enquiry regarding your concerns about a damaged barrier in this area. We are pleased to confirm that the barriers will be replaced within the next month. Please be assured that we will update you once the work has been completed. Thank you for your continued patience on this matter.

    State changed to: In progress

    Posted by Northamptonshire Highways at 11:53, Thursday 20 January 2022

  • This issue is still outstanding as at Tuesday 15th March - nearly twelve weeks after the promise given on 20th January that "the barriers will be replaced within the next month", and over a year since your "Inspector .... identified a Pedestrian Barriers defect at this location."

    Posted by Geoffrey Gill (Clerk to Yardley Hastings Parish Council) at 15:41, Tuesday 15 March 2022

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 15:42, Tuesday 15 March 2022

  • Thank you for your further comments. Please be assured the work to repair the broken barriers is still issued, and we are sorry that we have unfortunately been unable to complete it within the original timescale given. We can confirm that the barriers will be replaced within the next month, and you will receive an update you once the work has been completed. Thank you for your continued patience on this matter.

    State changed to: In progress

    Posted by Northamptonshire Highways at 12:15, Friday 18 March 2022

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