Closed
Metal rod protruding onto access steps
Reported via mobile in the Obstruction (Not Vegetation) category anonymously at 22:48, Thu 17 March 2022
Sent to Northamptonshire Highways less than a minute later. ref: 3397227.
These steps are in bad repair, have no handrail (none of steps on The Grove have handrails) and there is now a metal bar protruding - extremely dangerous. Steps located opposite Browns Close entrance. Have tried for nearly 25 yrs to get better access from Browns Close onto the Grove for pedestrians. Can’t get buggies up these steps and have to push grandchildren down middle of the road as cars usually parked all down the road. Please can you look at this. So unsafe for all residents and especially hopeless for elderly. Thankyou
Updates
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Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 22:49, Thu 17 March 2022
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Thank you for your enquiry and for bringing this matter to our attention. We have made the area safe and are currently investigating what further can be done to assist with this matter.
Posted by Northamptonshire Highways at 08:31, Thu 24 March 2022
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Thank you for your enquiry. We have carried out repairs to the metal rod and made the area safe. With reference to your request for handrails, we have included for consideration from our small works budget allocation which is subject to feasibility and budget allocation. We shall endeavour to undertake the improvement works if this criteria is met.
State changed to: In progress
Posted by Northamptonshire Highways at 13:35, Mon 28 March 2022
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Thank you for your enquiry. We have carried out repairs to the metal rod and made the area safe. With reference to your request for handrails, we have included this for consideration from our small works programme which is subject to feasibility and budget allocation. We shall endeavour to undertake the improvement works if this criteria is met.
Posted by Northamptonshire Highways at 13:36, Mon 28 March 2022
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As part of a system review we have noted that this report has remained open and we have now closed the report to future updates.
If for any reason you believe that the report should not have been closed please raise a new report.
Please provide the old reference number and an explanation as to why you believe the report should not have been closed so we can investigate this further.
State changed to: Closed
Posted by Northamptonshire Highways at 17:25, Mon 17 April 2023
This report is now closed to updates from the public. You can make a new report in the same location.