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Metal rod protruding onto access steps

Reported via mobile in the Obstruction (Not Vegetation) category anonymously at 22:48, Thursday 17 March 2022

Sent to Northamptonshire Highways less than a minute later. ref: 3397227.

These steps are in bad repair, have no handrail (none of steps on The Grove have handrails) and there is now a metal bar protruding - extremely dangerous. Steps located opposite Browns Close entrance. Have tried for nearly 25 yrs to get better access from Browns Close onto the Grove for pedestrians. Can’t get buggies up these steps and have to push grandchildren down middle of the road as cars usually parked all down the road. Please can you look at this. So unsafe for all residents and especially hopeless for elderly. Thankyou

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 22:49, Thursday 17 March 2022

  • Thank you for your enquiry and for bringing this matter to our attention. We have made the area safe and are currently investigating what further can be done to assist with this matter.

    Posted by Northamptonshire Highways at 08:31, Thursday 24 March 2022

  • Thank you for your enquiry. We have carried out repairs to the metal rod and made the area safe. With reference to your request for handrails, we have included for consideration from our small works budget allocation which is subject to feasibility and budget allocation. We shall endeavour to undertake the improvement works if this criteria is met.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:35, Monday 28 March 2022

  • Thank you for your enquiry. We have carried out repairs to the metal rod and made the area safe. With reference to your request for handrails, we have included this for consideration from our small works programme which is subject to feasibility and budget allocation. We shall endeavour to undertake the improvement works if this criteria is met.

    Posted by Northamptonshire Highways at 13:36, Monday 28 March 2022

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