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Broken and uneven slabs caused ankle injury

Reported via mobile in the Slabs - Uneven / Damaged / Cracked category anonymously at 12:20, Saturday 14 May 2022

Sent to Northamptonshire Highways less than a minute later. ref: 3525214.

There is multiple broken slabs on this street however there was one in particular outside number 39 that is particularly bad. One is cracked and sunken and the one next to it is raised almost an inch. I was walking with my youngest 3 children and rolled my ankle on it causing me to fall. My 13 year old had to run down the road from our house and help me up. This resulted in a visit to the minor injuries unit where I was informed I have damaged the ligaments in my ankle. This is really dangerous. If it were an older person they could have sustained a serious injury.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 12:21, Saturday 14 May 2022

  • State changed to: In progress

    Updated by Northamptonshire Highways at 11:27, Monday

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:28, Monday

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 13:25, Monday

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of this section of the footpath adjacent to Spencer Bridge Road. We are pleased to confirm that the footway defects that meet the specifications for remedial work, have a repair scheduled to resolve them. This should be completed within a weeks’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 14:25, Monday

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