Reported via desktop in the Icy Footpath category anonymously at 16:14, Wed 25 January 2023
Sent to Northamptonshire Highways less than a minute later.
A customer came in for an appointment and advised they had fell in this location. The slabs are new on the ground and the combination of the cold weather made the surface very slippy. They were not the first to have fallen.
Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
State changed to: Investigating
Posted by Northamptonshire Highways at 16:14, Wed 25 January 2023
Investigation: Completed (No Action Necessary) - Firstly, we are sorry to hear the pedestrian's fall. This section of footway is not part of the priorty footway salting network,.Unfortunately we are unable to salt all roads and footways and we recommend resources are used from the nearest grit bin.
State changed to: No further action
Posted by Northamptonshire Highways at 10:58, Thu 2 February 2023