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Pothole ripped my tyre at 1.00pm on 22/4/2023

Reported via desktop in the Potholes / Highway Condition category anonymously at 18:28, Saturday 22 April 2023

Sent to Northamptonshire Highways less than a minute later. ref: 4474481.

I was approaching the Tesco store from the roundabout and started to drive along Turnells Mill Lane when I hit a large pothole and ripped my tyre. There was a lot of traffic and so I was unable to photograph the pothole, I did photograph my flat tyre and I've have to pay over £200 to have a new tyre fitted. Looking at the Street Doctor reports, I can see that I am not the only unlucky person to have suffered a ripped tyre. I would like to claim compensation for the cost of replacing a previously perfectly good tyre. Unfortunately, due to the high volume of traffic on that particular road, I don't feel that it would be safe for me to take a photograph of the pothole in order to substantiate my claim. I do, however, have a photograph of my flat tyre and of course, the bill for the replacement tyre. I will ring the Northampton 'emergency ' number on Monday .

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 18:29, Saturday 22 April 2023

  • Investigation: Ongoing (Scheduled Maintenance) - Firstly, we are sorry to hear about your tyre. Regarding the condition of this section of the road, we can confirm that the defects that meet investigation levels have already been marked for repair on an inspectors report and will be undertaken by the 27th of September. We hope to attend sooner. Information on how we classify defects can be found here: https://www.northnorthants.gov.uk/ parking-roads-and-transport/ report-potholes-or-highway-problem

    Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against North Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: highwaysinsurance@northnorthants.gov.uk. or by post at: Insurance Services, North Northamptonshire Council, Sheerness House, 41 Meadow Road, Kettering, Northamptonshire, NN16 8TL.

    Posted by Northamptonshire Highways at 09:15, Friday 28 April 2023

  • Investigation: Completed (Work Completed) - An inspector has been sent to the area and the problem was resolved on August 11th 2023

    State changed to: Fixed

    Posted by Northamptonshire Highways at 10:00, Tuesday 5 September 2023

This report is now closed to updates. You can make a new report in the same location.