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Uneven covered drain

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 13:54, Tuesday 2 May 2023

Sent to Northamptonshire Highways less than a minute later. ref: 4508561.

Old fashioned drain covered in concrete has been lifted and is now sticking out, causing me to fall flat on my whole body and hurt ribs.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 13:55, Tuesday 2 May 2023

  • Investigation: Completed (No Action Necessary) - Firstly, we are sorry to hear abour your fall. To progress this matter further, we require a more precise location, and a photograph, when safe to do so, as we have visited the location and cannot find an issue present. Therefore, we kindly ask if you can utilise the functions available via the ‘What3words’ website for a specific pinpoint. Thank you for your co-operation.

    State changed to: No further action

    Posted by Northamptonshire Highways at 13:54, Thursday 4 May 2023

  • Investigation: Ongoing (No Action Necessary) - Firstly, we are sorry to hear abour your fall. To progress this matter further, we require a more precise location, and a photograph, when safe to do so, as we have visited the location and cannot find an issue present. Therefore, we kindly ask if you can utilise the functions available via the ‘What3words’ website for a specific pinpoint. Thank you for your co-operation.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:43, Tuesday 23 May 2023

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Regarding the condition of the footpath adjacent to Regent Street, we are pleased to confirm that a works order has been raised. This should be completed within a weeks’ time. Please be assured that you will receive an update once repairs are concluded.

    Posted by Northamptonshire Highways at 09:04, Wednesday 24 May 2023

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:15, Friday 26 May 2023

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by Northamptonshire Highways at 10:36, Tuesday

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