Gate difficult to open and close because it's dropped
Reported via desktop in the Gate - Damaged/ Missing category by Steve Cheeseman at 17:16, Wednesday 3 May 2023
Sent to Northamptonshire Highways less than a minute later. ref: 4513803.
This new gate has already become difficult to open or close-it requires lifting up whilst holding up the latch handle because the gate has dropped on it's hinges. This means that two hands and maybe a foot is needed to operate the gate - it can't be done from a bike saddle. On closing the gate latch element hits the post latch bluntly on the front and requires lifting into the latch itself - again needing two hands. Despite being new it does not comply with British Standards that are designed to ensure disabled access and now it's become even more difficult.
Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
State changed to: Investigating
Posted by Northamptonshire Highways at 17:16, Wednesday 3 May 2023
Investigation: Completed (Defect Found), Defect Repair: Not Started - We can confirm that works have been instructed for the gate at this location to be adjusted within the next 6 months.
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Posted by Northamptonshire Highways at 13:07, Thursday 4 May 2023
The gate will not latch shut without lifting. The simplest solution would be to remove the latch entirely as the self closing system holds the gate shut anyway.
Posted by Steve Cheeseman at 17:53, Wednesday 31 May 2023
Still open, via questionnaire
Investigation: Completed (Defect Found), Defect Repair: Scheduled
State changed to: Action scheduled
Posted by Northamptonshire Highways at 10:50, Thursday 8 June 2023
Investigation: Completed (Defect Found), Defect Repair: Ongoing
State changed to: In progress
Posted by Northamptonshire Highways at 11:05, Thursday 8 June 2023
Investigation: Completed (Defect Found), Defect Repair: Completed (Work Completed)
State changed to: Fixed
Posted by Northamptonshire Highways at 11:39, Thursday 8 June 2023
This report is now closed to updates. You can make a new report in the same location.