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Massive pothole that is marked has just caused my family members tyre to slash

Reported via mobile in the Potholes / Highway Condition category anonymously at 18:32, Tue 15 August 2023

Sent to Northamptonshire Highways less than a minute later. ref: 4895429.

Massive pothole has just slashed my family members tyre it is marked and was reported months ago but still not fixed so they will be during you for the new tyre they had to get

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 18:33, Tue 15 August 2023

  • Investigation: Completed (Defect Found) - This email is regarding the pot hole reported on Prebendal Green Yardwell, we can confirm that the carriageway defects meet the investigatory level for repairs and work has been scheduled to resolve them. This should be completed within the next 7 days and please be assured that you will receive an update once repairs are concluded.
    Should you be requesting financial assistance in repairing your vehicle you can pursue an insurance claim against North Northamptonshire Council as the local highway authority. This can be done by contacting the Council’s Insurance Team by email: highwaysinsurance@northnorthants.gov.uk. or by post at: North Northamptonshire Council Municipal Offices Bowling Green Road Kettering NN15 7QX
    Telephone: 0300 126 3000

    For more information about our services, please visit https://www.northnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @nnchighways

    Posted by Northamptonshire Highways at 16:02, Fri 18 August 2023

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