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Large pothole damaging cars

Reported via mobile in the Potholes / Highway Condition category anonymously at 15:06, Friday 17 November 2023

Sent to Northamptonshire Highways less than a minute later. ref: 5224419.

I hit a pothole here this morning that has damage the wheel of my car and caused a puncture. Can this be fixed and the ensuing costs to repair my car covered.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 15:06, Friday 17 November 2023

  • Investigation: Not Started (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 08:24, Tuesday 21 November 2023

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled - We are sorry to hear about your tyre. Having inspected the above-mentioned road we can confirm we have scheduled maintenance in the area within the next 7 days, as per our priority levels. But we hope to complete it as soon as possible. You will receive further updates once it has been completed.
    Should you be requesting financial assistance in repairing your vehicle you can pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can be done by contacting the Council’s Insurance Team by email:
    highwaysinsurance@westnorthants.gov.uk. or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by Northamptonshire Highways at 09:09, Tuesday 21 November 2023

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by Northamptonshire Highways at 08:26, Thursday 23 November 2023

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by Northamptonshire Highways at 09:43, Thursday 23 November 2023

This report is now closed to updates. You can make a new report in the same location.